Questions to Ask Before Hiring Professional Couriers in Maryland
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trust your professional courrier service in maryland

Time is critical when you need an item delivered, whether a few blocks away or on the other side of the city—and not all professional couriers in Maryland can deliver with the same expediency. When you need to ensure your item will arrive in the condition it was sent—and on time—it’s important to explore your options before trusting a courier service with your valuable package.

It’s also important to note that not all couriers have the capacity to deliver certain packages, nor are they able to deliver certain types of items, like medical specimens. While you’re exploring your options, keep these few questions in mind to ensure you find the right courier for your needs.

Key Questions to Ask

Which industries do you serve?

This is an important question to ask before deciding on a courier, as not every business caters to a wide range of industries. While it’s common for many to deliver office products and documents, not all deliver certain sensitive items, like pharmaceutical, medical, or healthcare-related items. This can be a huge drawback for many industries in the Maryland, D.C., and Northern VA areas; these regions are home to numerous academic, research, public, and private medical establishments and organizations.

Even if you’re not a part of these industries, speaking with your potential courier before choosing them will ensure you don’t receive any surprises when they arrive to pick up your package. Castelano Delivery is proud to serve the following industries and delivery related items:

  • Medical specimen
  • Pharmaceutical
  • Office products
  • Auto parts
  • Health care
  • Legal
  • Print and mail

Which services do you offer?

Little is more frustrating than your item arriving after it was promised to arrive, or not knowing when it will show up. Some couriers’ delivery windows are so wide that it can be difficult to trust their expediency. We take all of the guesswork out of your delivery experience, as we offer a number of different services to fit your specific needs.

Whether you need a small envelope or a large van to deliver your items, our on-demand delivery service has you covered with the following time frames:

  • Express: 1 hour
  • Rush: 1.5 hours
  • Regular: 2.5 hours
  • Standard: 3.5 hours
  • STAT Medical: priority

For deliveries that are time-sensitive, our scheduled services can ensure your items are picked up and delivered on time. Whether you need a single-day delivery or multi-day services, we can accommodate your needs to ensure your packages are routinely delivered on time, every time.

But for those who need extra assurance and flexibility in their deliveries, we offer dedicated drivers to meet those demands. When you obtain a driver from Castelano Delivery, you’re retaining a driver for your exclusive use. This allows you to accommodate seasonal increases, daily time changes, or any other specific needs.

What sets you apart from competitors?

This is a big one. We’ve already pointed out that not all professional couriers in Maryland, D.C., and Northern VA offer the same services, but it’s the people who make these services possible that distinguish the company.

Since 2018, we’ve served many satisfied clients and always delivered on our commitment to integrity and customer satisfaction. We offer our services at competitive rates, further distinguishing us from competitors.

We also have a number of accreditations, so you can rest assured that those who handle your items are of the highest integrity. Our accreditors and institutions include:

  • Transportation Security Administration
  • Minority Business Enterprise
  • Integrity Medical Courier Training
  • Customized Logistics and Delivery Association
  • Express Carriers Associations

Trust Castelano Delivery with Your Professional Courier Needs

We’re proud to offer a range of services to serve a variety of industries, and we’re here for you when you need us. Reach out to us today to learn more or to schedule your next delivery.